87 lines
2.9 KiB
PHP
87 lines
2.9 KiB
PHP
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<?php
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namespace App\Console\Commands;
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use Illuminate\Console\Command;
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use App\Models\ChatGroup;
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use App\Models\Ticket;
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use App\Models\Response;
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use App\Models\Message; // Assuming Message is the model for your messages table
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use Illuminate\Support\Facades\DB;
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class CheckChatGroupStatus extends Command
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{
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/**
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* The name and signature of the console command.
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*
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* @var string
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*/
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protected $signature = 'chatgroup:check-status';
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/**
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* The console command description.
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*
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* @var string
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*/
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protected $description = 'Check ChatGroup status and create tickets if status is closed';
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/**
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* Execute the console command.
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*
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* @return int
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*/
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public function handle()
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{
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// Fetch all closed chat groups
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$closedChatGroups = ChatGroup::where('status', 'closed')->get();
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foreach ($closedChatGroups as $chatGroup) {
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DB::transaction(function () use ($chatGroup) {
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$company = get_company('id',$chatGroup->company_id);
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$ticket = insertTicket($chatGroup->email, $company->email, $chatGroup->subject, '','chat',$chatGroup->name,$chatGroup->user_id,'done',true );
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// Fetch all messages from the chat group
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$messages = $chatGroup->messages;
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// Insert each message as a response to the ticket
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foreach ($messages as $message) {
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// Create a new Response instance
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$response = new Response;
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$html = $message->message;
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if($message->type == 'image'){
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$html = "<img src='{$message->message}' />";
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}
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if($message->type == 'file'){
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$html = "<a target='_blank' href='{$message->message}'>View File</a>";
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}
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// Set the properties of the Response
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$response->message = $html;
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$response->ticket_id = $ticket->id;
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$response->user_id = $message->from == 'user'?0:1; // You may want to dynamically set the user_id based on the authenticated user
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$response->created_at = $message->created_at;
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$response->updated_at = $message->updated_at;
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// Save the response to the database
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$response->save();
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}
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// Optionally update the chat group status to indicate a ticket has been created
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$chatGroup->update(['status' => 'ticket_created']);
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});
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}
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$this->info('Chat groups checked and tickets created for closed statuses.');
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return 0;
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}
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}
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